7.4
Very good1130 reviews

Ercilla Hotel - Bilbao

Bilbao, Spain
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Check rooms and rates
Check-in
21Sept2021Tuesday
Check-out
22Sept2021Wednesday
Get Prices
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Address
Ercilla 37-39, Bilbao, Spain, 48011
View map
Overview

Set within a 10-minute walk of Termibus, this 4-star Ercilla Bilbao is located near Moyua Plaza. This classic hotel offers valet parking service, 24-hour front desk and shopping service as well as free WiFi throughout the property.

Location

The hotel is situated in an old part of Bilbao close to Museum of Fine Arts of Bilbao. Attractions within a 5-minute drive of the property include Mercado de la Ribera Farmers Market. A 5-minute drive will take you from the lovely hotel to the compact Casco Viejo.

Indautxu, the nearest metro station, is a 5-minute walk away.

Rooms

The units are equipped with flat-screen TV, iron and ironing board, and complimentary WiFi. Most of the rooms present you a superb view over the town. The rooms have a private bathroom with a dryer, towels and complimentary toiletries.

Eat & Drink

Guests are provided with a buffet breakfast daily. The hotel's restaurant BERMEO offers to taste the specialties of the Brazilian cuisine. The stylish property also offers a snack bar featuring a terrace and lounge.

You can start your day with a buffet breakfast, which costs EUR 16 per person per day. 

Leisure

Guests can laze in steam baths, spa center and sauna facilities available on site. A fitness center with a gym area and fitness classes are available at Ercilla.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at EUR 20 per day.

Year renovated:   2007.  Number of floors:   12.  Number of rooms:   325.

- Less
Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 20 per day

Baggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness studio

Spa and relaxation

Jacuzzi

Turkish bath

Spa & wellness center

Laundry

General

  • Free Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Fitness/ Gym
  • Spa and relaxation
  • Laundry

Sports & Fitness

  • Fitness center
  • Fitness studio

Services

  • Valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Stores/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Packed lunches
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Beach access
  • Casino
  • Night club
  • Leisure/ TV room
  • Spa & wellness center
  • Turkish bath
  • Jacuzzi

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Closet
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Hi-Fi
  • Paid movies
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
+ More- Less

Rooms and availability

Basic Double Room
  • Bed options:
    1 Double bed2 Single beds
room details
Premium Club King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
  • Free Wi-Fi
  • Private bathroom
  • Balcony
room details
Vintage Club Level King Room
  • Bed options:
    1 King-size bed
  • Max:
    3 persons
  • Free Wi-Fi
  • Private bathroom
  • Non-smoking
room details
Premium Club Twin Room
  • Bed options:
    2 Single beds
  • Max:
    2 persons
  • Free Wi-Fi
  • Private bathroom
  • Non-smoking
  • Balcony
room details
Vintage Twin Room
  • Bed options:
    2 Single beds
  • Free Wi-Fi
  • Non-smoking
  • Heating
  • Air conditioning
room details
Vintage King Room
  • Bed options:
    1 King-size bed
  • Free Wi-Fi
  • Non-smoking
  • Heating
  • Air conditioning
room details
Superior King Room
  • Bed options:
    1 King-size bed
  • City view
  • Free Wi-Fi
  • Non-smoking
  • Heating
  • Air conditioning
room details
Superior Twin Room
  • Bed options:
    2 Single beds
  • Max:
    2 persons
  • City view
  • Free Wi-Fi
  • Non-smoking
  • Heating
  • Air conditioning
room details
Premium King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
  • Private bathroom
  • Coffee machine
  • Air conditioning
room details
King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Non-smoking
room details
Club Level King Room
  • Bed options:
    1 King-size bed
  • Max:
    3 persons
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Balcony
room details
Premium Twin Room
  • Bed options:
    2 Single beds
  • Max:
    2 persons
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Balcony
room details
Vintage Club Level Twin Room
  • Bed options:
    2 Single beds
  • Max:
    3 persons
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Non-smoking
room details
Double Room
  • Bed options:
    1 Double bed2 Single beds
  • Max:
    2 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Non-smoking
room details
King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Show 12 more room typesLess
Location
Ercilla 37-39, Bilbao, Spain, 48011
  • City landmarks
  • Nearby
  • Restaurants
Museum
Museum of Fine Arts of Bilbao
1700 ft
Arriquíbar Plaza
Azkuna Zentroa
1400 ft
Square
Moyua
1400 ft
Gran Via de Don Diego Lopez de Haro
700 ft
Calle Martin Aguero 1
Plaza de Toros de Vista Alegre de Bilbao. Museo Taurino
700 ft
Plaza Federico Moyua 5 Visitas al Palacio previa cita al tel\u00E9fono anterior de 9 a 10 de lunes a viernes
Chavarri Palace
1300 ft
Plaza Arriquibar
Arriquibar Plaza
1200 ft
Plazza San Jose 1
Iglesia San Jose
1600 ft
Kalea Poza Licenciado 22 entrada por Garcia Rivero
El Puertito
400 ft
Alameda Urquijo
Urdazpi Restaurante
600 ft
Garcia Rivero Maisuaren Kalea
Marisqueria Bar Pedro
400 ft
Maestro Garcia Rivero 8
Okela
500 ft
Maestro Garcia Rivero 5
La Fugitiva
500 ft
San Mames Zumarkalea
El Plaza de Indautxu
600 ft
Getting around
Airports
Bilbao (BIO) 3.5 mi
Vitoria (VIT) 28.3 mi
Train
Abando Train Station3000 ft
Metro stations
Indautxu Metro700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.4
Very good1130 reviews
Location8.2
Rooms7.8
Service6.4
Dining8.2
  • 5.6
    Guest rating

    Great and contemporary accommodation. The breakfast's price is 16 EUR per person per day.

    There was no restaurant.

    DarrenUnited Kingdom, 
  • 7.2
    Very good

    We liked views and location. The downtown is within 5 minutes' walk. Magnificent restaurant and lounge bar available.

    SeanUnited Kingdom, 
  • 9.0
    Perfect

    Absolute availability of all the staff, attentive and charming and that is appreciated, from the guy at the door who took the car to the parking lot to the one who brought our dinner to our room. We took the superior room and it was very good. lot of bathroom items. is appreciated, Bathrobe. slippers etc, we took the superior category room we were told that alcoholic drinks were included... we misunderstood and thought that they were the ones from the mini bar and ones from the club terrace that they have upstairs (which is great by the way), we made the check out we commented to him that we had taken of the minibar two waters and two cocacolas but that they said to us that they were including. boy of reception said to us that they were those that we took to ourselves in the terrace, we said to him that we understood to him badly, then I do not charge to us the one of the minibar, perhaps they have lost 5 euros but I assure to them that they have gained a client and I will advise to everybody that it flies to bilbao, Another good thing to note is that when I asked for something to eat after 1 am the guy who answered the phone was very friendly and helpful. something that should be noted because in most hotels when you ask for something and there is no open kitchen always answer you edge or like to see what the heavy now, We were also on the terrace of the club they have on the 12th floor and when we went up it was full. we were waiting 20 minutes for a free table, Then we were told that if we had said that we were lodged and that we had a superior room they would have passed us before other tables (by the way. girl who seemed to be the nice manager apologized for having kept us waiting), Emphasize the kindness of the staff. the hotel is very well cared for and very clean, it is no use as it happens in many hotels that are impressive but the staff does not treat you well, so it is no use as the hotel,

    They could ask on the terrace of the club if they are staying or not, so that they do not have to be the client who says that they are staying and it does not seem that they are more than anyone else, only that the clients of the hotel as it is normal pass them before. . Otherwise everything is great and to repeat.

    CharlesUnited Kingdom, 
  • 9.2
    Perfect

    Very friendly staff, clean and modern room. It's a pet-friendly hotel which is very much appreciated. The stay is very good, recommended.

    Don't let it be clear that there's a £20 charge per night for the pet. . I appreciate that they give you a gift for it, but I consider that the general conditions where they indicate that they admit pets must indicate in a transparent way that the night for your pet is going to cost you 20 ?. Yes or yes. At the time of my booking I indicated in your conditions that "supplements may be applied". We have sent an email in advance indicating that we were travelling with a 15kg pet, but have not received a reply indicating the charge in advance. . In other hotels we usually stay, and they are not few, they always indicate the closed price of the night and if it is about being able to apply supplements I think they should check the room before I leave it to evaluate if it is necessary to apply some supplement or not.

    AlexUnited Kingdom, 
  • 7.0
    Very good

    Location a 10. Nice and professional room service. Professional and friendly cleaning

    We took a double top with access to "Le Club". It is FALSE : Le Club is not restricted access, VIP and with varied appetizers. Everyone who wants to get in off the street can get in. If you go upstairs (12th floor) and there's no room, you're out. The appetizers are kikos and panchitos. If you ask for it, you can get popcorn or another nut cocktail. I protested and we were invited to the brunch. FALSE, it is not a brunch, it is a breakfast to choose between the 5 typical ones, English, French... Besides, to get to Le Club, the elevator goes up to 12 and you have to climb two flights of stairs, which we do with a baby, because you go back to jo... and you have to make your way because people are queuing up to go to the bathroom... In short, the best thing is the location and special mention for the room service, a 10. And thanks to the gentleman who had the detail to bring us a highchair in The Lobby bar, after the inquisitive look of the waitress, from here a thousand thanks. The room they gave us ... a spectacular shower but ... view of the courtyard of a school hahaha, thank goodness that on the weekend there is no school, but on Monday... to recess!

    StephenUnited Kingdom, 
  • 7.8
    Very good

    Great location. Friendly staff overall. Nice champagne bar.

    Everyone was friendly except one woman at the reception who was very rude.

    United States of America, 
  • 10.0
    Perfect

    Location. Great for the bbk festival

    United States of America, 
  • 7.4
    Very good

    The hotel has a good position in the new town on one of the main shopping streets, only short walks to the main sites. welcoming modern reception and open plan bar/lounge area which is nicely designed and some great background music. The rooms we had were clean and functional with all the things you really need.

    Were no realy negative points, but being very critical the rooms were a little compact and the beds creaked but if you're out all day anyway it really doesn't matter.

    United States of America, 
  • 7.4
    Very good

    The map supplied was useful but did not have an English translation.. The rooms were kept very well (the smell of smoke did spoil it but cannot reflect on the service staff) Alll corridors upstairs were kept very clearn. The hotel was very centrally located. Very easy to sleep at night as there was very little noise

    T he smokey smell in the room. The spa was extremely disappointing although the gym was quite good. The floor of the lobby was not hoovered as required. The bar was closed early one evening. There were no brochures available iin the hotel lobby to assist us in identifying places of interest. .

    United States of America, 
  • 6.6
    Nice

    Hotel has quite a smart exterior but my room was a little bit shabby with a very creaky bed.Be prepared to pass through a crowd of smokers who seem to permanently hang around outside the front door.

    United States of America, 
  • 7.8
    Very good

    parking and central location of hotel

    long queue for check out on saturday morning, only one girl at the desk

    United States of America, 
  • 7.8
    Very good

    Location was excellent, within a few blocks of the Gugenheim, beautiful shops, on a pedestrian street. Very clean and safe and lively. Room was clean and quiet. Bathroom was roomy with lots of counter space! Taxi (limo) driver was very friendly and helpful!

    Wi-fi did not reach our room, even at the additional fee. Beds were a little hard. Front desk people were not very friendly or helpful. Hairdryer was almost useless. Lobby is located down a flight of stairs, and is very odd-looking.

    United States of America, 
  • 7.4
    Very good

    A comfortable hotel, well located in the City Centre.

    The breakfast was seriously over-priced and the atmosphere was a bit soulless

    United States of America, 
  • 8.8
    Great

    Great location and great nightly rate. Could not open mini bar fridge so I guess that saved me money too.

    Turkish bath was really just a steam room for one person. Spa was out of order when I visited but looks like has been for a while.

    United States of America, 
  • 9.2
    Perfect

    Very central and close to shopping and museums. Very good value. We enjoyed our stay and will come again. We stayed at this hotel two years ago.

    Didn't like the one pillow on the double bed.

    United States of America, 
FAQ
What is the closest airport?
The hotel lies within 7 miles of Bilbao airport.
Does the property offer facilities for business travelers?
Yes, the business facilities include a business center, a banqueting hall and a conference room.
How far is the city center from the property?
The city center is located 0.9 miles away.
Are there any cleaning services provided?
Yes, the hotel offers dry cleaning service and room service.
How can I spend my leisure time at the property?
You can benefit from a shared lounge and a picnic area available at the hotel.
Can I have lunch or dinner nearby?
Yes, you can have a meal at Brass, Urdazpi Restaurante and Serantes II located about 200 feet away.
What room types are available here?
The hotel provides such room types as junior suite and a twin room.
What spa facilities does the property offer?
The hotel includes a hot tub and a sauna.
What onsite sport activities can I take part in?
You can benefit from a gym area and a fitness center available on site.
Is there any public transport in the area?
Yes, there is Indautxu subway station within 350 feet of the hotel.
Address
Ercilla 37-39, Bilbao, Spain, 48011
View map
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Bilbao (BIO) 3.5 mi
Vitoria (VIT) 28.3 mi
Train
Abando Train Station3000 ft
Metro stations
Indautxu Metro700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.